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Upload health data
RemoteCare
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Connect with mySugr®
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Upload patient data
RemoteCare
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EMR integration
Connect with mySugr®
Strip management
Tech support
Upload patient data
System requirements
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Home
Patients
Manage account
Upload health data
RemoteCare
Test strips
System requirements
Connect with mySugr®
Professionals
Manage account
Upload patient data
RemoteCare
Manage patients
EMR integration
Connect with mySugr®
Strip management
Tech support
Upload patient data
System requirements
Contact us
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Home
Professionals
Patients
Manage account
Upload health data
RemoteCare
Test strips
System requirements
Connect with mySugr®
Professionals
Manage account
Upload patient data
RemoteCare
Manage patients
EMR integration
Connect with mySugr®
Strip management
Tech support
Upload patient data
System requirements
Professionals
Manage account
How to change language settings
How to change my password
How to verify my role
How to minimize the login verification requests
How to sign in for the first time
How to reset my password
How to verify my account
Upload patient data
How to upload patient data from other supported devices (Windows)
How to import data from a Dexcom CGM device
How to import data from a Medtronic CGM device
How to import data from an Abbott Freestyle Libre CGM device
How to install Web Device Link Plugin
How to install the Device Link software to upload patient data
How to upload patient data from Accu-Chek® devices using Web Device Link
How to connect my patient’s device for the first time
How to upload patient data using Device Link
RemoteCare
How to enroll a patient in the RocheDiabetes RemoteCare solution
What is the RocheDiabetes RemoteCare solution
How to identify patients who may benefit from remote monitoring
How to communicate with my patient using the RocheDiabetes RemoteCare solution
How to seek and receive reimbursement for a remote consultation
Manage patients
How to use the Patient management screen
How to print and download reports for a patient
How to search for a patient
How to deactivate a patient account
How to create a patient account
How to set up patterns for a patient
EMR integration
Learn more about EMR integration
How to generate EMR reports
Connect with mySugr®
How to visualize patient data from their mySugr® account
How to create a patient account and invite them to use mySugr®
How to connect existing patients
Strip management
How to manage my patient’s testing routine using guidelines
How to set alerts to monitor a patient’s optimal intervals of glycemia
How to deliver extra test strips to a patient
How to follow up with my patient status using Pick up at center