How to reset my password

Issue

I can’t remember my password, how can I reset it?

Solution

To reset your password:

  1. Go to https://care.rochediabetes.com (for International users), or https://hcp.myrdcp.com (only for US users).
  2. Click Forgot password.
  3. Enter the email address you used to create your RocheDiabetes Care Platform account.
  4. Click Submit.
  5. If your account was registered with this email address, you will receive a message with instructions on how to reset your password.