How to create a patient account using a sharing code

Issue

I want to create a new patient account in RocheDiabetes Care Platform using a sharing code.

Solution

Creating a new patient account in the RocheDiabetes Care Platform using a sharing code is very simple. First, ask your patient to generate and share their code from mySugr® app.
If your patient requires assistance to generate their code, please follow this article:

Once the patient provides you with the code:

  1. Login to your RocheDiabetes Care account and click on Create new patient.
  2. Type in your patient’s code in the “Sharing code” field and click Validate.
  3. Review the patient information on the new popup window, and click Connect.
  4. Then, click Continue
  5. Fill in the “Optional information”, and click on Create patient.