How to install Web Device Link

Issue

I want to install Web Device Link to upload data from my patients’ Accu-Chek® device.

Solution

To install Web Device Link, first ensure that you have administrator rights on your computer. If that is the case:

  1. Sign in to your account in the RocheDiabetes Care Platform.
  2. From the navigation bar, click the action menu general function menu and select Upload data.
  3. Select Accu-Chek USB.
  4. Click Continue to starting Device Link and allow the page to load.
  5. Then click Download.
  6. Double-click on setup_iconSetup.exe. 
  7. If necessary, select the installer language and click Next.
  8. Then click Install.
  9. Finally, click Done once the installation is complete.