How to enroll a patient in the RocheDiabetes RemoteCare solution

Issue

I want to enroll a patient in the RocheDiabetes RemoteCare solution.

Solution

RocheDiabetes RemoteCare is an optional module that helps you monitor your patients remotely and may help improve communication channels between healthcare professionals and patients.

If it is your first time using it, this article may be helpful:
What is the RocheDiabetes RemoteCare solution

To access the features within the solution, you first need to enroll your patient in the Remote Patient Monitoring (RPM) program, if available in your country and center. RPM is designed to provide a defined period of intensive management to patients who may be having difficulties, who are newly diagnosed, or who have recently changed therapy. To learn more about how to identify these patients, follow this article.

• Enroll a patient to RPM

  You can enroll a new patient or an existing one.

  To enroll a new patient:

  1. Click Create new patient from the top-right section of Patient management.
  2. Use a sharing code or fill in the form, including the email.
  3. Click Continue.
  4. Select the RPM Program checkbox.
  5. Click Create patient.
      

  To enroll an existing patient, you can do it either:

  • from Patient management:
    1. Click the arrow at the end of the patient info row for the patient you wish to enroll.
    2. Click Enroll patient.
    3. Select the RPM Program checkbox.
    4. Click Save.
        
  • from Patient view:
    1. Select the patient you wish to enroll.
    2. Click Edit patient  on the left side bar.
    3. Select the RPM Program checkbox.
    4. Click Save.
        
  ×Note: An RPM tag is displayed on the patient info row identifying all enrolled patients. The tag color changes when no data is uploaded on any 4 days within a 7-day period.

• Change the default program settings

  Program settings for RPM are pre-established as defaults. However, users with an HCP master professional role can easily modify and set these settings according to their preferences based on the patient’s needs:

  • Name and duration of the program
  • Therapy adherence rules
  • Notifications regarding deviations from pre-set pattern configurations
     

  All patients enrolled in the program by the center will have the same settings. To modify program settings:

  1. From the actions menu, select RPM Program settings.
  2. Enter or select appropriate values.
  3. Click Save.
  ×Note: These changes can take up to 24 hours to take effect.