If for any given reason the patient needs extra test strips delivered, you can deliver new ones manually.
Note: This optional feature only displays if available in your country and enabled at your center. To activate it, select the checkbox Pick up at center when you create or edit a patient.
Using the established guideline, the system calculates when the patient might need new test strips so that you can automatically deliver them upon their visit to the center. Admin roles can’t edit guidelines.
In the instance that the patient needs test strips manually delivered, you will have to:
Click the double arrow from the Pick up at center card to expand it.
If necessary, report lost or damaged test strips to recalculate the patient stock:
Go to the Lost strips section.
Enter the amount or click +.
Click Recalculate strips to adjust the next delivery accordingly.
Indicate that your patient needs additional test strips manually delivered:
Go to the Extra strips section.
Enter the number of test strips containers delivered.
Include the reason in the comment box.
Click Manual delivery.
Note: To prevent stock mismatches, we recommend using Manual delivery only if your patient’s test strips got damaged or lost, or in exceptional circumstances.