How to reset my password
I can’t remember my password, how can I reset it?
To reset your password:
- Go to https://mycare.rochediabetes.com
- Click Forgot password.
- Enter the email address you used to create your RocheDiabetes Care Platform account.
- Click Submit.
- If your account was registered with this email address, you will receive an email with instructions on how to reset your password.
If you don't see the email in your inbox, check your spam folder.
Your password must be at least 8 characters long and contain:
- a number
- a lowercase
- an uppercase
- a symbol
Note: If you are facing problems with your email or password, make sure that you enter the same email address you used when you created your RocheDiabetes Care Platform account.