What are the RocheDiabetes Care Platform's system requirements

Issue

I want to make sure that my center’s computers and browsers are compatible with the RocheDiabetes Care Platform.

Solution

Check the chart to confirm that your center’s computers and browsers are compatible with the RocheDiabetes Care Platform and Device Link.

System requirements

Browser Minimum version
Chrome on Windows 75.0.3770.142
Chrome on macOS 75.0.3770.142
Firefox on Windows 68.0
Firefox on macOS 68.0
Edge on Windows 44.18362.1.0
Safari on macOS 12.1.1

 

Minimum screen resolution

1024 x 768 and 16-bit color.

Device Link software

Device Link is compatible with the following OS:

  • Windows 11
  • Windows 10
  • Windows 8.1
  • OSX Catalina
  • OSX Big Sur
  • OSX Monterey

Further information can be found in the Device Link User Guide.

Whitelisted IP addresses and domains

If you are a system administrator, ensure that the following IP addresses and domains are whitelisted and that Ports are open:

  • EU: *.rochediabetes.com, *.rochedcplatform.com, and *.rochedc.eu // 18.194.206.57 with Ports 80 and 443.
  • US: *.rochedcplatform.com and *.myrdcp.com // 34.224.108.179 with Ports 80 and 443.